Improve Sales Conversion Rates Through Voice Quality!
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Improve Sales Conversion Rates
Through Voice Quality!

Listening to thousands of in-person presentations and phone calls since the mid-1990s has taught me that voice inflection is not something that salespeople get trained on, despite its importance. Neither sales managers nor salespeople pay attention to it. Yet it is extremely important in the sales communication process, particularly in building intimacy with people, regardless…

When Should I Make That First Sales Phone Call?
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When Should I Make That First Sales Phone Call?

Today’s question is from a sales manager, who writes “When should my salesperson start calling for an appointment? After the first two mail pieces? How often should she call? Do you have a rule of thumb on this?” Make That First Sales Phone Call NOW! In sales, we work in imperfect worlds. We can’t always…

Strategize w/ Chuck BEFORE Clicking Send!
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Strategize w/ Chuck BEFORE Clicking Send!

Prospects ignoring your requests for follow-up appointments? If you are having trouble getting prospects or existing clients to respond to your requests for follow-up appointments, you need to take a different approach. Strategize with this helpful form letter from Business Coach Chuck Bauer before sending your next email request. Good Morning <Insert Prospect’s Name>, The reason…

Get Sales Mileage from Your Holiday Cards
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Get Sales Mileage from Your Holiday Cards

‘Tis The Season To Be Sales Smart . . . Every autumn, I get astonished looks from my audiences when I tell them to STOP sending holiday cards to their clients. That’s right! STOP sending holiday cards! Instead, supercharge your holiday sales and START sending very personalized holiday cards that utilize TOMA (Top Of Mind…