What You Can Do to Have Yourself a Happy Holiday Sales Season
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What You Can Do to Have Yourself a Happy Holiday Sales Season

I hear the same thing every year:   the holiday season is a “challenging” time for salespeople to set up meetings or close a deal. Why do you think that is? Often, the culprits behind these excuses are the salespeople themselves. They’re always saying things like, “My industry takes the month of December off,” or “I…

Monetizing the Value of Listening
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Monetizing the Value of Listening

Scientific studies have shown that 78% percent of our day is spent communicating. When you apply how we interact in today’s world – tactics like delayed send, repeatables, and others – that figure easily tops 100%. But studies also show we communicate at a 30% rate of efficiency, meaning seven out of every 10 messages are misunderstood, mistaken, missed or messed up… in other words – inefficient.

Have an “Open Door” Policy? Quick! Close it – NOW!
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Have an “Open Door” Policy? Quick! Close it – NOW!

What increases productivity is the quality of your relationships with your staff and employees, rather than the quantity of time and familiarity with them. This one change — focusing on the quality of your business relationships, will boost your company and staff to the top in leadership skills.

Join The Video Revolution!
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Join The Video Revolution!

A New and Distinctive Tool For Your Sales Processes! I have been waiting for new electronic sales tools to arrive and they have finally made their way to the marketplace: video email, live video broadcasting, and video training blogs! These sales tools work with all the following devices—and the number of compatible devices is growing by…

Improve Sales Conversion Rates Through Voice Quality!
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Improve Sales Conversion Rates
Through Voice Quality!

Listening to thousands of in-person presentations and phone calls since the mid-1990s has taught me that voice inflection is not something that salespeople get trained on, despite its importance. Neither sales managers nor salespeople pay attention to it. Yet it is extremely important in the sales communication process, particularly in building intimacy with people, regardless…

When Should I Make That First Sales Phone Call?
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When Should I Make That First Sales Phone Call?

Today’s question is from a sales manager, who writes “When should my salesperson start calling for an appointment? After the first two mail pieces? How often should she call? Do you have a rule of thumb on this?” Make That First Sales Phone Call NOW! In sales, we work in imperfect worlds. We can’t always…