Join The Video Revolution!
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Join The Video Revolution!

A New and Distinctive Tool For Your Sales Processes! I have been waiting for new electronic sales tools to arrive and they have finally made their way to the marketplace: video email, live video broadcasting, and video training blogs! These sales tools work with all the following devices—and the number of compatible devices is growing by…

Improve Sales Conversion Rates Through Voice Quality!
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Improve Sales Conversion Rates
Through Voice Quality!

Listening to thousands of in-person presentations and phone calls since the mid-1990s has taught me that voice inflection is not something that salespeople get trained on, despite its importance. Neither sales managers nor salespeople pay attention to it. Yet it is extremely important in the sales communication process, particularly in building intimacy with people, regardless…

When Should I Make That First Sales Phone Call?
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When Should I Make That First Sales Phone Call?

Today’s question is from a sales manager, who writes “When should my salesperson start calling for an appointment? After the first two mail pieces? How often should she call? Do you have a rule of thumb on this?” Make That First Sales Phone Call NOW! In sales, we work in imperfect worlds. We can’t always…