Dr. Ngan Lei Tjen and Greater Bay Area Academy bring the masterful teachings of Sales & Business Coach Chuck Bauer to Hong Kong and China!
Greater Bay Area Academy Faculty
Dr. Ngan Lei Tjen
Sales / Business Coach
Characterized as an activator, achiever and strategist, Dr. Ngan is strong in perceiving strategic paths to success and steering plans continuously to exceed business goals. She has developed leadership and executive training and development curricula for financial institutions, fintech companies, manufacturers and retailers.
She is an accountant certified in HK, UK, US and Canada. She progressed from Green Belt quality professional in 1990 to lean six sigma master black belt in 2012. She is also a registered quality professional and corporate trainer in China.
Dr Ngan is the Chief Executive of the Greater Bay Area Academy and Chairperson for C-suite leadership and management talent development of the Guangdong-Hong Kong-Macao-Bay Area Economic and Trade Association.
She was formerly the Group Human Resources, Training & Development Director of a Hong Kong publicly listed multinational company with presence in 30 countries. She was the Head of Academy of a Hong Kong publicly listed British financial company, managing a full spectrum of industry-leading relationship sales and wealth management training curriculum.
Prior to that, Dr. Ngan was a Vice President of a US-listed banking conglomerate where she acquired solid experience across front, middle and back-office, including branch sales management, wealth-management products, sales management, business analytics and treasury product development.
Dr. Ngan was appointed with multiple roles on top of her functional responsibilities since 1990, including but not limited to line-trainer, continuous business improvement champion, innovation and technology project leader, head of service quality and strategic management.
While herself a veteran in the financial and banking industry, she is well-connected with the industry practitioners in various functions and seniority. As a people manager and a sales management person for many years, communicating at ease with different personalities from organizations is her second nature.
Expectations of New Students
Regardless of which sales training or business consulting program you book, in order for us to provide the highest quality of training, we have some key expectations of you when you join us as one of our students. Sometimes, despite our best intentions, we can be our own worst enemies. By following this short common sense list, you will not only ensure positive results from your investment in these training programs, but you will also build a foundation of discipline and a long-lasting commitment to your own success that will last for years to come.
We can only get you or your company on the track to increased revenue and success when you work with us. Open communication, discussion, and the respect for a priority list keeps everyone working smarter. The more effort you put into your training, the more you will get out of it.
Avoid The “Sales Mouse Trap”
Many C-Level executives, business owners, and salespeople “trap” themselves by thinking only one way. Kneejerk reactions such as “That won’t work,” “That is wrong,” “That’s never worked for me,” or “We’ve never done it that way,” prevent revenue-producing opportunities! Remember: the psychology, tactics, and efficiencies you are learning were based on battle-tested in-field experiences used right now by thousands of successful business owners and salespeople! Be open-minded and creative!
A certain bestselling book states that you can form a habit in only 21 days. With respect, it takes more like 210 days! By being highly disciplined and dedicated to your continuous improvement, the challenges you face in the early stages of implementing new techniques will melt away into total productivity, fluency, and competence. Once you have become an “unconscious competent” with correctly applied, repeated activity, you will have the power to change any aspect of your sales, business, or personal life.
New is sometimes frightening. Keep an open mind and be tenacious! Even though the techniques we share with you in our training programs are based on real experiences with successful results, then proven again and again, these ideas may still be completely new to you. That’s okay—you can’t be expected to know what you don’t know. With practice and patience, you will find your lessons will become easier and the underlying message of why it works will become clearer. A tenacious attitude towards correct, productive activities as you pursue your goals is the key to your success!
Only the highest level of focus will help you reach your goals. You must deflect non-revenue producing activities and focus 100% on productive, revenue-producing activities!
We assume you will schedule at least one hour after your session to implement what you learned. When pilots train to fly, they spend hours each week implementing what they learned. Their reason? Their life depends on it. In sales and business ownership, your livelihood depends on it! By IMMEDIATELY implementing the strategies taught in your training sessions, you can try a new technique and return to your next session with the questions you need to fully understand and master a technique.
Do you REALLY want to change and improve? Do you have a white HOT desire to succeed? Can you break through self-imposed barriers? Will you leave the naysayers and really make a difference for you, your family, and your business?
In 30+ years of business experience, we have found that over-thinking limits most salespeople and business owners. Systems customized to you or your business will eliminate over-thinking. You will save time, reduce stress, increase production, and balance your world.
Over-react to Coaching
NOW. Not later. Not next week. Not when the timing is better. Not when things are perfect. Over-react NOW. We expect that when coached, you OVER-REACT NOW. This will bring increases NOW that you might have thought impossible. Over-reacting NOW lessens arrival time at your finish line!
Can you meet these expectations?
If so, then you are ready for our high-impact training programs. Start building a better future, train yourself to meet these expectations, and you will find yourself meeting all of life’s challenges with the discipline, enthusiasm, and tenacity required to truly embrace the success you deserve.
+852 9489 8471
With Offices in Hong Kong
Monday – Friday
8 am – 6 pm
Saturday & Sunday
10 am – 4 pm
Thank you for taking a moment to reach out to us. Whether you are here to request more information about a training program or seminar, or if you are staying in touch, we appreciate the time you’re taking to contact us. When you’re done here, please take a minute to follow us on social media. We are active on Facebook and you are welcome to take part in our active discussions at any time!