What You Can Do to Have Yourself a Happy Holiday Sales Season
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What You Can Do to Have Yourself a Happy Holiday Sales Season

I hear the same thing every year:   the holiday season is a “challenging” time for salespeople to set up meetings or close a deal. Why do you think that is? Often, the culprits behind these excuses are the salespeople themselves. They’re always saying things like, “My industry takes the month of December off,” or “I…

Monetizing the Value of Listening
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Monetizing the Value of Listening

Scientific studies have shown that 78% percent of our day is spent communicating. When you apply how we interact in today’s world – tactics like delayed send, repeatables, and others – that figure easily tops 100%. But studies also show we communicate at a 30% rate of efficiency, meaning seven out of every 10 messages are misunderstood, mistaken, missed or messed up… in other words – inefficient.

Top 5 Healthy Habits of Successful People
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Top 5 Healthy Habits of Successful People

Have you ever walked into a meeting and the person looked like they couldn’t be bothered to be there? Heavy sighing, heavy hand motions, every sign that showed they were in no mood to give you a minute of their time? Would you work with them again? Chances are, you’d find someone with a better positive mental attitude and someone who actually enjoys what they’re doing. In other words, someone great at their job.

Improve Sales Conversion Rates Through Voice Quality!
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Improve Sales Conversion Rates
Through Voice Quality!

Listening to thousands of in-person presentations and phone calls since the mid-1990s has taught me that voice inflection is not something that salespeople get trained on, despite its importance. Neither sales managers nor salespeople pay attention to it. Yet it is extremely important in the sales communication process, particularly in building intimacy with people, regardless…