Improve Sales Conversion Rates Through Voice Quality!
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Improve Sales Conversion Rates
Through Voice Quality!

Listening to thousands of in-person presentations and phone calls since the mid-1990s has taught me that voice inflection is not something that salespeople get trained on, despite its importance. Neither sales managers nor salespeople pay attention to it. Yet it is extremely important in the sales communication process, particularly in building intimacy with people, regardless…

Recruiting Mastery: McQuaig Assessment
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Recruiting Mastery: McQuaig Assessment

We have our recruiting flyer. We have our career package. We’ve done all the right things. We’ve gone through thirty resumes. We’ve done phone interviews with the top ten candidates. We’ve identified the three people to interview. We’ve done the interviews. And we now believe we have found the one person. But there’s one more…

The Top Secret Sales Question
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The Top Secret Sales Question

Every salesperson out there can change their sales revenue dramatically by using the “Top Secret Sales Question.” This question, could result in an immediate 10% to 15% annual revenue increase if used properly! Here is the Top Secret Sales Question: “TELL ME ABOUT YOU” Can you believe how simple that is? Four words. That’s correct:…